Program name and operator
These terms govern the HUMASPHERE SMS program operated by KENNEK, LLC.
Program purpose
HUMASPHERE is a private family-story archive service operated by KENNEK, LLC. The archive works with or without text messages. SMS is an optional delivery channel for recurring family-story questions, separate from archive access. The program may send one clearly identified gift invitation, consent and service confirmations, optional story questions after affirmative opt-in, replies to HELP, opt-out confirmations, delivery or account notices, and necessary customer-care messages. Messages are conversational account-notification and customer-care communications, not third-party advertising.
How enrollment works
A recipient may receive one clearly identified gift invitation. The invitation must state that the private family-story archive is available with or without text messages. Optional SMS story questions are a separate delivery feature. If the recipient independently chooses to receive those optional texts, they may reply YES to consent to recurring SMS text messages from HUMASPHERE with optional family-story questions. Consent to SMS is voluntary, is not a condition of purchase or service use, and may be withdrawn at any time by replying STOP. A recipient who declines SMS may still use the archive. No recurring SMS story prompts are sent unless the recipient replies YES.
Message frequency
After opt-in, message frequency varies. HUMASPHERE may send at most one optional story question per day, normally around 9:00 AM in the recipient’s local time zone. The recipient may skip any question.
Costs
HUMASPHERE does not charge a separate SMS fee, but message and data rates may apply under the recipient’s wireless plan.
Opt out
Reply STOP at any time to stop HUMASPHERE messages. We may send one final confirmation that the opt-out was processed. After opting out, no further program messages will be sent unless the recipient later provides valid consent again.
Help
Reply HELP for help or email support@humasphere.com.
Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier availability and network conditions.
Privacy
Our Privacy Policy explains how we collect, use, protect, and share information. Mobile information, SMS opt-in data, and consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes.
Eligibility and acceptable use
You must be authorized to use the mobile number involved. Do not use HUMASPHERE to submit unlawful, abusive, infringing, deceptive, or highly sensitive content. We may suspend access necessary to protect users, comply with law, or maintain service security.
Changes or termination
We may modify or discontinue the SMS program or these terms. Material changes will be communicated when required. The updated date above identifies the current terms.
Contact
KENNEK, LLC
HUMASPHERE Support
support@humasphere.com