Messaging transparency

Consent should feel clear.

HUMASPHERE helps people preserve family stories in their own words. The private family-story archive works with or without text messages. Recurring story questions by SMS are a separate, optional delivery feature. Consent to SMS is voluntary and is not a condition of purchase or service use.

How consent works

01

A gift is purchased.

A purchaser provides a recipient’s phone number solely to deliver one clearly identified gift invitation.
02

The recipient chooses whether to receive texts.

The invitation clearly says that the archive works without text messages. It offers recurring SMS story questions as a separate, optional feature and asks the recipient to reply YES only if they independently want those texts. Consent is voluntary and is not a condition of purchase or service use. The recipient can decline and still use the archive.
03

Recurring SMS starts only after YES.

Without the recipient’s affirmative YES reply, HUMASPHERE sends no recurring SMS story questions. Declining or stopping texts does not prevent use of the family-story archive.
04

STOP is immediate.

The recipient can reply STOP at any time. HELP returns support information.

The complete contract

Program terms

  • Purpose: optional family-story questions sent only when the recipient chooses SMS.
  • Frequency: at most one optional story question per day, normally around 9:00 AM in the recipient’s local time zone.
  • Charges: message and data rates may apply.
  • Consent: replying YES is a voluntary, separate choice. SMS consent is not a condition of purchase or service use. Recipients who do not reply YES receive no recurring SMS prompts and may still use the family-story archive.
  • Opt out: reply STOP to end messages. Reply HELP for help.
  • Privacy: replies are stored in the recipient’s private archive and are visible only to people authorized by the archive owner.
Questions or support? support@humasphere.com